Delivery

All our products are ready for delivery and shipped from warehouses in Italy

For each order placed, the seller issues the sales document of the shipped material. For the issuance of the invoice, the information provided by the customer when placing the order is authentic. The customer can request a copy of the invoice or tax receipt within three months of the issue.

Delivery costs are charged to the customer and are indicated when placing the order.
No responsibility can be attributed to the seller in case of delay in processing the order or in delivering what has been ordered. Upon delivery, the customer is required to check:
- that the packaging is intact, neither damaged, nor wet, or in any case altered;
- that the number of packages corresponds to what is indicated in the transport document.

Any damage to the product or packaging or the mismatch of the indications must be immediately reported to the courier by placing a WRITTEN CONTROL RESERVE on the proof of delivery of the courier. Once the courier's document has been signed, the customer cannot make any objection regarding the external characteristics of what has been delivered.
In the event of non-collection within 5 working days of the material present in stock at the courier's warehouses due to repeated inability to deliver to the address indicated by the customer when placing the order, the order will be canceled.